AutomotiveRetail&Service
Technology that keeps your garage, dealership, or bodyshop running — without the headaches.
Why Midas Cloud
We know the automotive trade
Whether you're running a high-street MOT centre, a used car forecourt, or a multi-site dealership — your technology should be working as hard as you are.
We understand the pace, the pressure, and the reality of how your day actually looks — phones ringing while you're under a bonnet, customers chasing updates, and systems that were never set up to talk to each other.
That's exactly what we fix.
We connect your phone system, your CRM, your broadband, and your day-to-day tools into one managed ecosystem — set up around the way your workshop, front desk, and sales floor actually operate.
7-day
Support coverage
Because your trade doesn't stop at 5pm
< 4 hr
Response time
From a team that knows your setup
99.9%
Uptime SLA
4G/5G backup keeps you always connected
1
Partner, not a call centre
One team, one number, zero ticket queues
Day-to-day reality
What that looks like in practice
Every feature below is set up around the way your workshop, front desk, and sales floor actually work — not adapted from a generic template.
Caller ID with CRM screen-pop
Customer's name and vehicle details before you even pick up — MiDash-AI pulling from your CRM in real time.
Mobile app alongside desk phone
Never miss a call whether you're on the forecourt, under a bonnet, or off-site.
Intelligent call queuing
Custom on-hold messaging and professional audio. No more engaged tones. No more lost leads.
Call recording as standard
Every verbal agreement stored, searchable, and protected — fully GDPR compliant.
Broadband with 4G/5G backup
Your MOT systems, auction platforms, and DMS stay connected at all times — even if your main line drops.
Seamless integrations
Your DMS, Autotrader, MOT systems, Outlook, and more — all connected and talking to each other.
Quietly working behind the scenes
While your team focuses on customers and cars, MiDash-AI handles the rest. You won't see it working. You'll just notice everything runs smoother.
Calls transcribed & logged
Automatically filed against the right customer record. No manual entry.
Tasks captured from calls
Follow-ups, quotes, parts orders — picked up from conversations and assigned to the right person.
Missed call alerts
Caller details pushed straight to your team the moment a call is missed.
CRM updated in real time
Voice conversations turned into live data — your records always current without lifting a finger.
Live call transcription · James Hartley
"…send the service estimate over by Thursday…"
CRM updated
James Hartley · BMW 3 Series · Service booked
Support Hours
Midas Cloud · Automotive
One call, one number. Team that already knows your setup.
Average response
Under 4 hrs
Always on
Built for the way you actually work
The automotive trade doesn't stop at five o'clock. Early starts, weekend hours, and customers who need answers now — not on Monday morning.
That's why our support runs 8.00am – 8.00pm, 7 days a week, with a team that already understands your setup. No ticket queues. No call centres. No explaining your system from scratch.
One call, one number, one partner who knows your business
Support team familiar with automotive workflows
Changes handled same-day — new starters, number updates, call flows
Works with your tools
Industry tools we integrate with
Already using one of these? We plug straight in — no ripping out, no starting over.
Don't see yours? We integrate with 100+ platforms — ask us.
Ready when you are
One trusted partner for your garage, dealership, or bodyshop
The gold standard in managed technology — so you can focus on what you do best.